CompTIA
Yolonda Murray is a seasoned professional with extensive experience in customer success and administrative roles. Currently serving as a Customer Success Manager II at CompTIA since July 2021, Yolonda accelerates onboarding processes and enhances user engagement through strategic recommendations and hands-on support. Previous roles include Coordinator of Partner Support and Project Coordinator at B&M Analysts, where responsibilities spanned benchmarking, events coordination, and office management. Yolonda's background in executive support was established at Genesis Analytics as Practice Administrator, handling comprehensive administrative tasks, financial monitoring, and client engagement. Additional experience includes personal assistance roles at Ernst & Young, Murray & Roberts, PD Naidoo and Associates, Smith Price, and Caplans Solicitors. Yolonda holds a National Diploma in Commercial Administration from Cape Peninsula University of Technology and further education from CILEX Law School.
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CompTIA
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The Computing Technology Industry Association is an American non-profit trade association, issuing professional certifications for the information technology industry.