Viktorija Mažūnė

Customer Experience Director at ConnectPay

Viktorija Mažūnė serves as the Customer Experience Director at ConnectPay since January 2018, where responsibilities include developing customer experience strategies and managing Payments Operations and Customer Service teams. Additionally, Viktorija co-founded Towards Customer in April 2022. Prior experience includes roles such as Account Manager at Insignia Group of Companies, focused on UHNWI client management and operational optimization, and various leadership positions at UAB "4Teams LT" and UAB "Company Express," emphasizing client retention and account management. Viktorija holds a Bachelor’s Degree in International Business Management and Business Administration from Vilnius University Business School, obtained in 2014.

Location

Vilnius, Lithuania

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ConnectPay

At ConnectPay, we offer an all-in-one financial platform that’s been purpose-built to help your online business to scale. By providing an all-in-one easy-to-use financial platform, we take care of payments, accounts, and basically all things finance, so you can focus on what you’re passionate about. What makes us special is that not only do we hold an EMI licence, but we also offer a comprehensive suite of compliance solutions that come embedded in our platform. With us, you can relax and focus on what you do best while we take care of the complicated things. We also have a proven track record with leading platforms, marketplaces and other online businesses. In 2023, we processed 3.6M transactions, making a yearly payment turnover of 12B Eur, and we held 101M Eur of client funds. This is what we offer: - Embedded finance (Banking as a Service) - Built-in compliance solutions - Digital wallets - Euro-zone SEPA and SEPA Instant transactions - Cross-border SWIFT payments in 80+ currencies - Multicurrency accounts - VISA Cards - Business, Personal, and white-label - IBAN accounts – Business, Personal, and Segregated - Merchant Services - Daily banking ConnectPay is an Electronic Money Institution authorized and regulated by the Central Bank of Lithuania and adheres to the regulatory framework of the European Central Bank.


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Headquarters

Vilnius, Lithuania

Employees

51-200

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