Grazi Britto Navarro

Grazi Britto Navarro is a senior marketing analyst at Conta Azul since June 2025, specializing in CRM and Lifecycle strategies to create personalized, automated, and measurable multi-channel user experiences. Previously, Grazi worked at ZENVIA from August 2023 to May 2025 as a marketing analyst focused on CRM and analytics, and at Conta Azul from January 2017 to August 2023 in various marketing roles, including performance marketing and partnership programs. Grazi's expertise includes optimizing automated communication flows, analyzing A/B tests, and collaborating across teams to enhance marketing technology capabilities. Educational qualifications include a degree in Accounting from UniSociesc Centro Universitário and technical certifications in Electromechanics and Industrial Drawing from SENAI.