Contour Software
Usama Khan is a skilled Customer Support Analyst currently employed at Contour Software since April 2021, having progressed from a Customer Support Representative within the Campana Systems division. This role entails delivering exceptional Level 2 technical support for an ERP product during Canadian and US business hours. Prior to this, Usama gained experience at MangoTech Solutions as an intern, where responsibilities included project coordination and client communication on ecommerce and web applications, and at Technosol, collaborating with software development and project management teams while managing data for ecommerce websites. Usama holds a Bachelor’s Degree in Computer Science from Iqra University, alongside educational credentials in pre-engineering and matriculation from various institutions.
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Contour Software
Contour Software is a wholly owned subsidiary of Constellation Software Inc (CSI). CSI (http://www.csisoftware.com/) acquires, manages and builds market-leading software businesses that develop industry-specific, mission-critical enterprise software solutions to serve both the public and private sectors. Prior to going public in 2006, CSI won the prestigious “Canada’s 50 Best Managed Companies” award in 2005. Headquartered in Toronto, Canada, and with a global presence, CSI’s subsidiaries operate in more than 80 different industries in over 100 countries, generating annual revenues in excess of $3 Billion. Contour Software currently houses remote employees for more than 130 Departments (R&D, Finance, IT, Customer Support, Professional Services, Sales & Marketing and G&A) belonging to more than 120 of CSI’s 400+ divisions, in 3 offices [KHI, LHE & ISB]. Contour employees are key players in implementing, supporting, extending, enhancing, and renewing enterprise systems that run thousands of medium and large businesses, as well as public institutions, globally. Learn, Grow, and Make a Difference - Software for Life!