Convoso
Manorath Vaja has extensive work experience in the field of quality assurance and testing. Manorath is currently working as a Senior QA Engineer at Convoso since November 2022. Prior to that, they worked at Zensar Technologies as a Technical Specialist from July 2019 to October 2022, and as a Senior System Engineer from June 2019 to July 2022. Before joining Zensar Technologies, Manorath worked at eLayers interact've as a QA Lead from April 2015 to May 2019, and as a Web Tester from August 2013 to April 2015. At eLayers interact've, they were responsible for manual testing on various websites and also conducted mobile site testing. Manorath also gained experience as a Software Tester at Alpine Health from July 2012 to July 2013. Manorath started their career as a Manual QA Engineer at Phoenix Infosoft Private Ltd from May 2011 to June 2012, and also worked as an SEO at Phoenix Infosoft Pvt Ltd from April 2011 to May 2012.
Manorath Vaja completed their Bachelor of Engineering (BE) in Information Technology from R.K. College of Engg. & Technologies, starting in 2006 and graduating in 2010. Prior to that, they obtained their higher Secondary Education from Sanatan dharm vividhlaxi high-school, attending from 2004 to 2006. Manorath Vaja also completed their secondary education, getting their S.S.C from Gujarat State Education Board, ending in 2006. In 2002 and 2003, they attended Shri Santi lal Shah High-school and achieved their SSC. Additionally, in October 2019, Manorath Vaja obtained the ITIL Foundation Level certification from PeopleCert.
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Convoso
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Convoso’s mission is to create innovations that enable contact center owners to hit performance metrics that they never thought possible. We are passionate about our customer’s success and have a proven track record of delivering outstanding results that drive more engaged call center agents, boost in margins, and breakthrough years in profit. Ourpredictive dialer with superior recycle logic—combined with lead management automation—empowers outbound contact centers to move more leads through the funnel faster. With our conversational AI agent, you can turn aged leads into live transfers. We consider our customers to be our partners and work hand in hand with them to achieve maximum results because without them we don’t exist. It is an amazing feeling to have a direct impact on our customer’s growth from head count and all the way to revenue and profits.