Convoso
Nicholas Dotson has a diverse background in sales and business development. Nicholas currently works at Convoso as a Senior Sales Development Representative, where they help sales and lead generation teams improve their contact rates and reduce costs. Prior to Convoso, Nicholas worked at LeadCoverage as a Sales Operations Coordinator, where they assisted in creating market lists and played a key role in building out the SDR program. Nicholas also worked at Seamless.AI as a Business Development Representative, helping B2B sales teams automate their prospecting processes. Earlier in their career, Nicholas held roles at Navigate360 as a Sales Development Representative, Sherwin-Williams as a Management Trainee, First Communications as a Sales Associate, Northlawn Memory Gardens as a Pre-need/At Need Counselor, Sunbelt Rentals, Inc. as a Sales Associate, and Penske Logistics as a Management Trainee. Additionally, they gained experience as a Fitness Leader at the University of Akron Student and Wellness Recreation Center. Throughout their various roles, Nicholas has developed strong skills in sales, negotiation, and customer service.
Nicholas Dotson obtained their Bachelor's Degree in Business Communication from The University of Akron between 2013 and 2017.
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Convoso
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Convoso’s mission is to create innovations that enable contact center owners to hit performance metrics that they never thought possible. We are passionate about our customer’s success and have a proven track record of delivering outstanding results that drive more engaged call center agents, boost in margins, and breakthrough years in profit. Ourpredictive dialer with superior recycle logic—combined with lead management automation—empowers outbound contact centers to move more leads through the funnel faster. With our conversational AI agent, you can turn aged leads into live transfers. We consider our customers to be our partners and work hand in hand with them to achieve maximum results because without them we don’t exist. It is an amazing feeling to have a direct impact on our customer’s growth from head count and all the way to revenue and profits.