Cosmote e-Value
Kostas Grigoropoulos has extensive experience in technical support and IT services, beginning as an IT Support Specialist while freelancing from September 2006 to August 2015, where responsibilities included hardware and software troubleshooting, maintenance, configuration, and installations of desktop computers. In 2012, Kostas worked briefly as a Service Technician at e-shop.gr. From September 2015 to August 2017, Kostas served in a Technical Support role at Cyta Hellas before joining e-value in September 2017, where currently holds the position of Business Technical Support. Kostas obtained education from City University of Seattle between 2013 and 2016.
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Cosmote e-Value
Cosmote e-Value, member of ΟΤΕ Group, is an integrated Contact Center that offers innovative Customer Relationship & Experience Management and Business Process Outsourcing services, being capable of fully undertaking the end-to-end design-to-implementation process for its customer’s strategies and operations. We have been providing integrated solutions for nearly 20 years, while in 2014 e-value International in Romania was established. With 6,500 qualified individuals, facilities in both Greece and Romania and advanced technological infrastructure, a broad range of customer services are provided, aiming to create unique customer experiences, on a 24-hour basis, 365 days over the year. At Cosmote e-Value, we have the customer at the center of every decision, aiming at continuously optimizing customer experiences. We offer solutions that help brands connect with their customers, building relationships of trust, through every channel of communication. We add value to every interaction, with every customer, every day.