Scott Hankins

Scott Hankins is an experienced technical support and engineering professional with a diverse background in the technology sector. Currently, Scott serves as the Manager of Global Technical Support at Crane Payment Innovations, providing leadership and oversight since January 2020. Prior to this role, Scott was the Technical Support Lead at Crane Streamware, where responsibilities included delivering Tier-2 technical support for cashless products. Earlier positions include serving as an API Support Engineer at TiVo, where Scott managed client relationships and provided support for API and FTP products, and as a Software Engineer I at Rovi, focusing on advanced technical issue resolution. Scott began a career at Phoenix Trading Company as a Senior Support Manager, where strategic implementations improved company growth and operational efficiency.