Crate and Barrel
Joanna Lee is a seasoned professional with a strong background in customer service experience and data analysis, currently serving as a Senior Customer Service Experience Data Insight Analyst at Crate and Barrel since April 2021. Prior to this role, Joanna worked as a Consumer Insights Analyst at LG Electronics, where qualitative and quantitative research supported product development initiatives. Previous positions include managing social media and web content for Glenview Park District and interning at AM Consulting and Rent The Runway, focusing on social media growth and public relations. Joanna holds a BA in Communication from the University of Illinois Urbana-Champaign and has a diverse range of skills in data analysis, social media management, and consumer insights.
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Crate and Barrel
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Founded in 1962, Crate and Barrel, Holdings (CBH) is an industry-leading home furnishings specialty retailer, including the brands Crate and Barrel, Crate and Kids, CB2, and Hudson and Grace.