CTS
Bilal Santina has experience in the field of IT support and call center management. At CTS, Bilal works as an IT Support Specialist, training call center representatives and providing technical support for computer and technology users. Prior to that role, Bilal served as a Call Center Supervisor at McDonald's, ensuring agents adhere to call center objectives and policies. Bilal's educational background includes a Bachelor of Business Administration (BBA) in Management Information Systems from Lebanese International University.
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CTS
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We implement technology in the education sector to improve the teaching and learning outcomes Since 2013, we have served over 500,000 students in 120 institutions across 15 countries. We partner with leading suppliers to provide education institution with cutting edge technology, that includes software, hardware, analytics, and dashboards to expand the teaching and learning outcome.