CRED
Divya Naik is a seasoned professional with extensive experience in lending operations and customer experience management. Currently, Divya is engaged in lending operations at CRED since November 2021. Prior to this role, Divya served as Team Lead for KYC and Customer Experience operations at RentoMojo, where responsibilities included workforce management and escalation reduction through customer behavior analysis. Earlier roles at RentoMojo also involved enhancing team productivity as Team Lead for KYC Operations and managing high-risk customer identification as a Senior Associate in KYC. Divya's career began at Finomena as a Consumer Behaviour Analyst, focusing on credit risk analysis, and included a position at ICICI Prudential Life Insurance Company Limited as a Unit Manager responsible for recruitment and training. Divya holds a Master of Business Administration specializing in HR and Marketing from KLEs Institute of Management Studies & Research.
CRED
49 followers
We're a team of creative, driven and persistent people. We want to create a community of the creditworthy. We want to re-imagine the ideal way of life that works on two way trust and respect. Every partnership, collaboration or idea we create works towards providing an experience beyond imagination. Every member is passionate towards this goal. This passion seamlessly drives us forward. If you have ideas, passion and courage, bring them to the table. Company culture to us stands at the forefront of what we believe in. We aim at finding unique people who will stand the test of time.