SD

Sharbashis Das

Process And Product Excellence at CRED

Sharbashis Das currently holds a position in Process Excellence at CRED since April 2022, focusing on enhancing customer experience across various payment verticals, including Credit Card Bill Payments and Buy Now Pay Later services. This role involves coordinating with multiple teams to improve customer query resolutions and key metrics such as Customer Satisfaction Score and First Time Resolution. Prior to CRED, Sharbashis was part of Park+ in the Founder's Office, where analysis was conducted to address business challenges, and also interned in Business Analytics at the same company, generating insightful reports based on data trends. Earlier experience includes a brief internship as a Business Analyst Trainee at MedTourEasy, where skills in Tableau and data visualization were developed. Sharbashis Das earned a Bachelor of Technology in Metallurgy and Materials Engineering from the National Institute of Technology Durgapur in 2022.

Location

Bengaluru, India

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CRED

49 followers

We're a team of creative, driven and persistent people. We want to create a community of the creditworthy. We want to re-imagine the ideal way of life that works on two way trust and respect. Every partnership, collaboration or idea we create works towards providing an experience beyond imagination. Every member is passionate towards this goal. This passion seamlessly drives us forward. If you have ideas, passion and courage, bring them to the table. Company culture to us stands at the forefront of what we believe in. We aim at finding unique people who will stand the test of time.


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Headquarters

Bengaluru, India

Employees

501-1,000

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