Sharonda Molbrough

Sharonda Molbrough currently serves as an Account Executive at Accenture since October 2023. With extensive experience in the financial sector, Sharonda has been a Credit Collections Specialist at Credibly since February 2017, handling ACH declined payments, managing communication with merchants, and ensuring excellent customer service. Previously, Sharonda worked as a Collections Team Leader at Capital For Merchants from March 2013 to February 2017, where responsibilities included leading a collector team, providing training, negotiating payment arrangements, and overseeing merchant performance. Sharonda's career began at Comcast Cable as a Collections Supervisor, managing a team of 16 employees, and further included a role as a Retail Sales Representative at AT&T, focusing on customer base growth and sales targets.