Credit Acceptance
Nicholas Smith has extensive experience in customer support and operations within the financial services industry, having served in various leadership roles at Credit Acceptance since August 2003, including Vice President of Customer Support and Director of Customer Support, Operations. Prior to this, Nicholas held the position of Key Account Manager at AT&T from May 2002 to August 2003. Nicholas holds a Master of Business Administration (MBA) in Applied Economics and a Bachelor of Science in Business Administration (BSBA) with a focus on Finance, both from the University of Phoenix.
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Credit Acceptance
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Since 1972, Credit Acceptance has offered automobile dealers auto finance programs to help them sell vehicles to consumers, regardless if they have bad or no credit. These programs are offered through a nationwide network of automobile dealers who benefit from sales of vehicles to consumers who otherwise could not obtain financing; from repeat and referral sales; and from sales to customers who come into the dealership believing they have credit issues, but qualify for traditional financing. Further, we report to the three national credit reporting agencies, giving consumers an opportunity to improve their credit score and potentially qualify for more traditional financing. Our company is unique. Enrolled dealers share in the cash flows from the contract, which creates an alignment of interests and is a critical element of our success. Dealers have an incentive to sell reliable vehicles that last the term of the contracts, as they benefit from those who successfully repay their contracts.