Cresta
Darren Bowman has extensive experience in customer experience and solutions consulting, currently serving as the Principal Solutions Engineer for APAC at Cresta since June 2025. Prior to this role, Darren held various titles at Medallia from August 2016 to June 2025, including Area Vice President and Regional Director for Solutions Consulting in APAC, focusing on customer experience management. Before joining Medallia, Darren spent nearly two decades at SingTel Optus, where responsibilities included leading the NPS framework, managing customer intelligence and analytics, and developing performance solutions. This diverse background combines leadership in strategy development, operational performance improvement, and customer experience enhancement across multiple roles and organizations.
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Cresta
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Cresta is for sales and customer service teams who need to close the performance gap between their top performers and the rest.