Crisis Text Line
Angelica M. is an experienced social worker with a focus on crisis intervention and bilingual support. Currently serving as a Bilingual Crisis Supervisor at Crisis Text Line since May 2021, Angelica previously held the position of Social Work Case Manager at Centinela Hospital Medical Center, where responsibilities included overseeing the case management team and collaborating with insurance companies to ensure patient-centered outcomes. Earlier experiences include roles as an MSW Intern at Pomona Valley Hospital Medical Center and YouthBuild Charter School, where assessments and interventions were provided to diverse populations facing various challenges. As a Bilingual Program Coordinator at Walk With Sally, Angelica supported families affected by cancer, while a Road Ambassador role involved engaging at-risk high school students in discussions about their futures. Angelica holds a Master’s Degree in Social Work from the University of Southern California and a Bachelor's Degree in Theatre Arts from California State University, Long Beach.
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Crisis Text Line
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Crisis Text Line provides free, 24/7 support for people in crisis in the United States via a medium people already use and trust: text. And they use insights from their work to develop and share innovations in prevention, treatment, and long-term care.