Crossfuze
Ralph Rillero is an experienced PMO Delivery Manager at Crossfuze, specializing in coaching and mentoring Engagement Managers to enhance delivery processes for improved productivity, quality, and client satisfaction. Prior to this role, Ralph Rillero served as Delivery Manager and Senior Engagement Manager at Acorio, where contributions included supporting ServiceNow product implementations and leading high-profile projects. Ralph Rillero has also held key positions at Linium, DXC Technology, and Hewlett Packard Enterprise, focusing on Service Management processes, team leadership, and strategic initiatives to enhance organizational capabilities. Early career experiences at Electronic Data Systems involved managing client delivery and establishing global processes. Ralph Rillero holds a Bachelor’s degree in Accounting from Binghamton University and an MBA in Finance from Cleveland State University.
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Crossfuze
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Crossfuze is an independent ServiceNow pure-play company that has the coveted Gold Sales and Services Partner designations. The company has deployed over 1,200 successful projects that have helped companies of all sizes achieve digital transformation with ServiceNow. Crossfuze is uniquely positioned to help clients deliver long-term ServiceNowdigital transformation with speed, agility and confidence, and has been recognized by ServiceNow as the partner with the highest customer satisfaction for North America.