CSG
Pulak Bose is a seasoned IT professional with extensive experience in enterprise architecture, digital transformation, and solution design. Currently serving as Executive Director and Regional Enterprise Architect (APAC) at CSG since January 2020, Pulak has previously held key roles at Infosys, including Enterprise Solution Architect for Telstra, focusing on architecture principles for digitalization and next-generation technology concepts. With a strong foundation in technical architecture and application performance, Pulak has contributed to various organizations such as Telstra, Subex Limited, Tata Consultancy Services, and UshaComm India Private Limited, demonstrating expertise in cloud architecture, agile practices, and complex billing systems. Pulak holds a Bachelor of Technology in Computer Science from the University of Kalyani.
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CSG
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Operating across more than 120 countries worldwide, CSG manages billions of critical customer interactions annually, and its award-winning suite of software and services allow companies across dozens of industries to tackle their biggest business challenges and thrive in an ever-changing marketplace.