Debra Waller

Debra Waller is an experienced client liaison analyst at CVS/Caremark since October 2020, where responsibilities focus on resolving escalated client issues while maintaining a positive member experience. Prior to this role, Debra served as a senior customer service representative and store manager at Starbucks from December 2007 to May 2022, emphasizing coaching, team motivation, and delivering exceptional customer service. Earlier career experience includes serving as a trainer and server at Cagney's Old Place Restaurant, where Debra was responsible for training new hires and ensuring high service standards, as well as a customer relations manager at O'Charley's. Debra holds a degree from Arizona State University, earned between 2015 and 2017.