Shawna Sacca

Shawna Sacca is a seasoned professional in customer success, currently serving as the Director of Customer Success at Cybereason since May 2024. Prior to this role, Shawna Sacca spent over four years at VMware, where various positions included Senior Manager, Customer Success and Manager, Customer Success, specifically for the Security/Carbon Black division after its acquisition of Carbon Black in October 2019. Shawna Sacca began her career at Carbon Black, Inc., progressing from a Sales Development Representative to various customer success roles from May 2015 until the company's acquisition. Shawna Sacca holds a Bachelor's Degree in Marketing & Management, with a specialization in Professional Selling, from The University of Alabama, which was earned between 2011 and 2015.