Mike Gonzales

Mike Gonzales is an accomplished professional with extensive experience in customer relations, support operations, and accounting. Currently serving as the Director of Customer Relations for DELMIAWorks at Dassault Systèmes since January 2019, Mike previously held the role of Director of Support Operations at IQMS/DelmiaWorks from September 2012 to January 2019. Prior to that, Mike worked at Paychex as a HR Solutions Client Service Supervisor and Payroll Specialist from September 2004 to September 2012, where duties included supervising payroll specialists and managing client escalations. Earlier experience includes roles at A to Z Cards and Collectibles, Accountemps, the Internal Revenue Service, and TABLE MOUNTAIN RANCHERIA, showcasing a diverse background in customer service, accounting, and operational management. Mike holds a Bachelor of Science degree in Business with an Accounting option from the University of Phoenix.