Shane James - Ms

Shane James, MS, CISSP, is an experienced technology and customer success executive currently serving as the Chief Customer Officer at data.world since 2025, where responsibilities include leading customer-facing teams to enhance customer value and platform adoption. Prior to this role, Shane held notable positions such as Head of Global Customer Success Management at Onapsis, and Head of Global Customer Success, Global Support, and Professional Services at MANTA. With extensive experience in customer success at Tanium and Oracle, including leadership positions at LeGem Software and Slingshot Wireless, Shane has a strong background in driving customer satisfaction and retention. Educational credentials include a Master's in Information Technology from Purdue University and a degree in Electronics Engineering Technology from Southern Illinois University, Carbondale.