Data#3
Jade McCarthy is a seasoned customer service professional with extensive experience in management roles. Currently serving as a Customer Support Representative Team Leader at Data#3 since June 2023, Jade previously held the position of Customer Experience Manager at Coles from August 2014 to June 2023, overseeing a high-paced service department with a team of 40 members and managing significant sales figures. Earlier experience includes the role of Customer Service Supervisor, where responsibilities encompassed training cashiers, managing workflow for 25-30 employees, and ensuring exceptional customer service. Jade holds an Associate's Degree in Business Administration and Management from Southern Cross University, earned between 2017 and 2020.
Data#3
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Data#3 Limited is engaged in providing information technology solutions. The Company operates through two segments: Product, which is engaged in providing hardware and software licenses for its customers' desktop, network and data center infrastructure, and Services, which is engaged in providing consulting, project, managed and maintenance contracts, as well as workforce recruitment and contracting services, in relation to the design, implementation, operation, and support of information and communication technologies (ICT) solutions. Its technology offerings cover various areas, including consulting; which offers solutions to align people, processes and technology; data and analytics for business decisions; hybrid Information technology (IT)/cloud, which offers secure data center solutions; IT lifecycle management, which offers solutions to optimize customers' IT landscape; mobility, which connects to business networks and information, and security to manage cyber security.