Laura Alvarez

Laura Alvarez is a Quality Assurance Manager at Daxko, where quality assurance standards and programs led to a 2.4-point increase in customer satisfaction scores. Previous roles at Daxko included Senior Team Lead, New Hires, and Team Lead positions, during which Laura managed the Experience New Hire Onboarding Boot Camp, achieving significant reductions in training and ramp-up times while enhancing new hire success. Laura also demonstrated leadership as a Team Lead for customer service, improving satisfaction ratings from 7.8 to 9. Prior experience includes serving as Staff Division Liaison Coordinator at the Society for Mining, Metallurgy & Exploration Inc., where management of Scholarship and Award programs resulted in annual savings of $15,000. Laura holds a Bachelor's Degree in Business Management from Colorado State University Global.