Shayna Hermes

Shayna Hermes has extensive experience in tax operations, currently serving as the Director of Tax Operations - Agency Relationship Management at Dayforce since September 2013. In this role, Shayna has driven a consistent 15% year-over-year revenue growth for Tax Professional Services and successfully reduced lead and processing times by 13%. Previous positions at Dayforce include Senior Manager and Manager, where Shayna implemented automation enhancements leading to a 14% revenue increase and developed new service offerings. Earlier experience includes various tax analyst roles and an Instructional Technologist position at TFE from 2010 to 2012. Shayna holds an Associate degree in Arts - Business Administration from Irvine Valley College and has pursued studies at the University of Redlands and Collin College.