Jacob Areford

Jacob Areford is a skilled IT professional with extensive experience in various technical support roles, currently serving as a Service Desk Technician II at Dedicated IT since February 2023. Previous experience includes positions such as Express Service Tech Helper at Winter Haven Honda and Senior IT Support Technician at Beaufort County. Jacob has also worked as an IT Field Technician at Progressive Technology, Inc., and as a Senior Field Technician at NTT DATA, Inc., where responsibilities included managing desktop infrastructure for multiple hospitals. Additional experience encompasses Level 1 Technical Support Agent roles at teleNetwork and an internship at DNA Computerworks, along with customer service experience at Pizza Hut and Uber.