Deliveroo
Laura Nichols has extensive experience in customer service and support roles, holding various leadership positions in well-known companies such as Deliveroo, Merlin Entertainments plc, LivePerson, NICE Systems, Salt River Project, and Frontier Airlines. Laura is skilled in strategic consulting, workforce management, quality assurance, and training. With a background in Business and Psychology from Arizona State University, Laura has a strong track record of driving business impact, fostering long-term relationships with clients, and implementing innovative solutions to enhance customer experience.
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Deliveroo
121 followers
Deliveroo is an award-winning delivery service founded in 2013 by William Shu and Greg Orlowski. Deliveroo works with over 140,000 best-loved restaurants and grocery partners, as well as 150,000 riders to provide the best food delivery experience in the world. Deliveroo is headquartered in London, with around 3,500 employees in offices around the globe. Deliveroo operates in nearly 800 locations across 11 markets, including Australia, Belgium, France, Hong Kong, Italy, Ireland, Netherlands, Singapore, United Arab Emirates, Kuwait and the United Kingdom.