Dell Technologies
Ripa Patel is an accomplished professional in product management with extensive experience in driving customer experiences across various sectors. Currently serving as the Director of Product Management at Dell Technologies since May 2019, Ripa Patel has partnered with design teams to create a unified customer experience across consumer, business, and seller journeys, while leading initiatives focused on post-purchase account experiences for both B2B and B2C segments. Prior roles include Global Product Lead at Bypass POS and Senior Product Manager at SapientRazorfish, demonstrating a strong background in digital product management and strategic consulting. Ripa Patel also has foundational experience as a Functional Analyst and Lead Developer at Merkley + Partners, along with an intern position at Lexis Nexis specializing in Java-based application development. Educational qualifications include an MBA in Marketing from the New Jersey Institute of Technology.
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Dell Technologies
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Dell Technologies is a provider of hardware, software, cloud and big data solutions. Founded in 1984, today Dell Technologies has a workforce numbering over 130,000 and operates globally in 180 countries. Dell Technologies is divided into two reportable segments: the Infrastructure Solutions Group (ISG) and the Client Solutions Group (CSG). The Infrastructure Solutions Group provides Dell’s customers with cloud storage and big data solutions. Dell offers a range of solutions, including traditional and next-generation options like all-flash arrays, scale-out file, object platforms, and software-defined solutions. On the server side, they similarly offer a variety of solutions, including high-performance rack, blade, tower, and hyperscale servers. The Client Solutions Group provides customers with hardware such as desktops, laptops, displays and projectors. Included in this segment is their Dell PC-as-a-Service, which simplifies PC management for companies by allowing them to purchase individual monthly seats that encompass hardware, software, and lifecycle services at an affordable, predictable price point. Together, the Infrastructure Solutions Group (ISG) and the Client Solutions Group (CSG) facilitate Dell’s customers’ digital transformation as they work to strengthen their businesses and lift workforce productivity.