Department for Work and Pensions
Natasha Ayrton has extensive experience in the public and private sectors, currently serving as a Civil Servant at the Department for Work and Pensions since August 2020. Prior to this, Natasha held multiple roles including Customer Service Specialist at Nuffield Health from May 2015, Senior Employment Advisor at Reed in Partnership for a year, and Employment Advisor at Ingeus over a five-year span. Earlier experience includes over three years as an Interpreting Recruitment Account Manager at thebigword, where responsibilities encompassed managing key accounts and supporting recruitment efforts for linguists. Additionally, Natasha has held roles in translation procurement and recruitment, demonstrating a strong background in customer service and relationship management. Natasha's educational background includes a Bachelor of Arts degree in Youth and Community Development from Lancaster University.
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Department for Work and Pensions
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The Department for Work and Pensions (DWP) is the UK’s largest government department and is responsible for welfare, pensions and child maintenance policy. It administers the State Pension and a range of working age, disability and ill health benefits, serving around 20 million customers. DWP is responsible for • understanding and dealing with the causes of poverty rather than its symptoms • encouraging people to work and making work pay • encouraging disabled people and those with ill health to work and be independent • providing a decent income for people of pension age and promoting saving for retirement • providing value for money and reducing levels of fraud and error • reducing work-related death and serious injury in workplaces through the Health and Safety Executive DWP is a fast paced organisation which puts leadership at the centre of its transformation journey. The majority of DWP colleagues are part of the Operational Delivery Profession (ODP) – providing customer service to DWP’s 20 million customers across the UK. ODP is a thriving, inclusive professional community that supports colleagues and encourages them to learn, develop, grow and progress in their career to reach their full potential.