Wayne Toles

Service Desk Manager at designDATA

Wayne Toles currently serves as the Service Desk Manager at designDATA starting in March 2023, after a progressive career in service and quality assurance roles. Toles has held various positions, including DC Consultant at Deloitte and Quality Assurance Manager at designDATA from 2011 to 2021. Additionally, Toles has served on the Board of Advisors for Per Scholas since February 2018, contributing to workforce development in technology. Previous experience includes supervisory roles at Verizon Wireless and Vonage, focusing on customer service operations and quality assurance. Toles is known for managing staff, enforcing service level agreements, and developing training programs to enhance team performance.

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designDATA

designDATA is a managed information technology company that simplifies IT for information workers. We partner with you to reboot your IT department and solve your technology issues in a consultative, strategic way – right from the beginning – so you can start fresh. designDATA helps small-to-mid size businesses eliminate IT bottlenecks and save valuable time and money. We harmonize IT solutions with business objectives by understanding your goals and implementing modern, turnkey technology solutions – quickly and easily. But most importantly, we give your organization the power and flexibility it needs to create better end users and more tech-savvy employees. designDATA serves businesses in Washington, D.C., Maryland, Virginia and North Carolina. Our main office is located at 610 Professional Drive, Suite 102, Gaithersburg, MD 20879.