Shaina Simmons

Shaina Simmons is an experienced professional with a strong background in customer success management and project implementation. Currently serving as a Sr. Implementation Manager at Dialpad since August 2017, Shaina actively manages customer relationships during the deployment phase and leads training initiatives. Previously, Shaina held the position of Sr. Customer Success Manager - Enterprise at Dialpad, contributing to the company's mission of simplifying the professional phone experience. Prior roles include Premier Service Manager for Platinum Accounts at Mood Media, SMB Account Executive at VMware, and Program Coordinator at CLEAResult, showcasing a diverse skill set in account management and program coordination. Shaina's career began as an Account Manager at DMX, following an Office Manager role at Lumatec, and includes valuable experience as a Community Development Volunteer with the Peace Corps. Shaina holds a B.A. in Communication from Saint Mary's College of California.