Stephen Jones is an experienced compliance professional with a strong background in compliance monitoring, risk management, and financial crime prevention. Currently serving as a Senior Compliance Monitoring Officer at Diligenta since January 2022, Stephen previously held roles at Yorkshire Building Society as a Financial Crime Consultant and Compliance Officer, Zellis as a Compliance Manager, and BGL Group as a Compliance Officer. Notable achievements include enhancing the compliance framework, delivering comprehensive reviews within set timelines, and improving the treatment of vulnerable customers. Stephen's career began at Lloyds Banking Group, where roles included Risk Manager and Customer Experience Office responsibilities. Education includes attendance at Margaret Glenn Bott Nottingham.
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Diligenta - a subsidiary of Tata Consultancy Services
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Diligenta, a UK-based, FCA regulated subsidiary of Tata Consultancy Services (TCS), is a leading provider of business process services for the Life and Pensions industry. Established in 2005, Diligenta has a consistent track record of delivering operational transformation to the L&P industry. Our aim is to transform our client’s operations, utilising our industry leading platform and digital capabilities and to support our clients to launch new products and propositions. We combine our in depth knowledge of life assurance with TCS’ proven IT and delivery capability to deliver transformation for our clients in a competitive market place.