Carrie Parker

Carrie Parker has a diverse work experience spanning various roles and companies. Carrie most recently held the position of Head of Customer Experience at Donut since February 2023. Prior to that, they worked at Lyft as the Safety Team Lead from May 2019 to December 2021. Before joining Lyft, Carrie was a Customer Experience Manager at Eventbrite from August 2014 to March 2017. Carrie also served as a Regional Manager at Portrait Innovations from March 2007 to September 2013.

Carrie Parker obtained a Bachelor's degree in Communication and Media Studies from North Carolina State University, from 2000 to 2005. Carrie also has a certification in "Designing and implementing a conversational framework for support teams" from Intercom, with the year of completion unspecified.