Austin Anderson

Austin Anderson is a seasoned customer success professional with extensive experience across various organizations. Currently serving as a Senior Customer Success Manager at Dun & Bradstreet since September 2021, Austin leads strategic initiatives for a portfolio of Enterprise accounts, focusing on retention, growth, and product adoption, while achieving over $1M in upsell and cross-sell opportunities. Previous roles include positions at Botify, where account management and SEO initiatives drove client success, and Exponea, where Austin managed client onboarding and achieved high retention through strategic engagement. A strong background in sales from companies like BetterCloud, Dialpad, and Tableau complements Austin's customer success expertise, showcasing a proven track record of exceeding quotas and fostering long-term customer relationships. Austin holds a Bachelor of Arts in Business/Corporate Communications from Northern Illinois University.