Vinicius Vianna

Customer Support Manager at e-Core

Vinicius Vianna is a seasoned professional with extensive experience in customer support and IT operations. Currently serving as Customer Support Manager at e-Core since June 2022, Vinicius specializes in Atlassian Cloud Enterprise Support for Jira Align. Prior roles include People Manager at Kyndryl, focusing on IBM zSeries and pSeries Infrastructure & Operations, and over a decade at IBM in various capacities, including People Manager and Team Lead in Incident, Problem, and Change Management. Earlier experience includes IT Operations Analyst roles at GVS and GTCon, providing mainframe operational support. Vinicius holds a Specialist degree in Information Technology Management from Universidade Paulista, and is currently pursuing an MBA in People Management at USP and a university extension in Technology Team Management at Pontifícia Universidade Católica do Rio Grande do Sul.

Location

Campinas, Brazil

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e-Core

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For over 20 years, e-Core has helped companies worldwide to thrive in their digital journey by transforming business and tech teams to deliver more value fast, building digital solutions, scaling digital capabilities, and sustaining business and technology operations.We are team of advisors, engineers, and innovators committed to make thetechnology delivery happen, better and faster through innovative technology solutions, in depth engineering expertise, and consulting services.We help our clients to adapt and better respond to the market changes optimizing their organizational and technology capabilities through Business Agility practices, DevOps enablement, and Atlassian solutions so they can create a smooth flow from the business strategy to execution, break down business functions collaboration barriers, and build and ship better and faster software solutions in a frictionless operating model.Through highly qualified Software specialists and Software Development teams we operate in all stages of digital product development: from product strategy to user experience, MVP design to complete solution coding, helping our clients to build, deliver and scale compelling digital experiences and innovative tech solutions unlocking new unfair advantages and moving their business forward.


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501-1,000

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