Danai Malianga-Torrence

Danai Malianga-Torrence is a seasoned professional specializing in customer experience and success, currently serving as the VP of Customer Experience at EcoMap Technologies, Inc. since August 2024. Previously, Danai worked as a Customer Success/Account Management Consultant for RocketDocs, where responsibilities included client onboarding and relationship management. Prior to that, as a self-employed consultant, Danai developed customer success strategies and tailored proposals to meet complex client needs. Danai also held the position of AVP of Customer Success for Strategic & Enterprise Accounts at League, focusing on aligning services with client objectives, and served as Vice President of Professional Services at VisibleThread, leading initiatives to enhance customer satisfaction. Danai holds a degree from Colorado State University.