eCore Services
Flavier Undisa is a seasoned professional with extensive experience in data management and project management solutions. Currently serving as a Data Researcher at eCore Services since April 2023, Flavier specializes in project management, data management, and customer support solutions. Prior to this, Flavier held multiple roles at Sama from June 2016 to July 2025, including Team Lead, where responsibilities included performance management, client communication, and mentoring. Additional experience includes positions as a Quality Analyst and Data Annotator at Sama, and as a Customer Care Representative at M-KOPA from November 2020 to August 2021. Flavier’s career began with an Office Clerk role at Family Hope Trust from March 2014 to June 2015. Flavier holds a Diploma in Project Management from the Kenya Institute of Management and a Diploma in Air Travel Operations and Customer Service from Nairobi Aviation College.
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eCore Services
eCore helps companies change their workforce plans to address economic, competitive, and societal issues, including the impacts of COVID-19. Their services include project management teams, data management teams, sales support teams, and calling and customer support teams. They respond to customer inquiries by email and contact form.