Alesia Platonova

Alesia Platonova has a diverse work experience in various industries. Alesia started their career in 2013 as a Call Center Employee at Russian Railways, where they managed inbound and outbound calls, clarified information, and generated customer interest in the company's services. In 2016, they worked as an Administrative Employee at Club Hotel Agni, where they handled customer inquiries, performed administrative tasks, and developed relationships with stakeholders. Alesia then joined SO Sofitel Saint-Petersburg in 2017 as an Administrative Employee, providing a memorable experience to guests. In 2020, they became a Student Ambassador for Study in Holland. Currently, they are working as a Support Specialist II at Ecwid by Lightspeed, where they provide technical support to customers and resolves their issues promptly and efficiently.

Alesia Platonova obtained a Bachelor's degree in Hospitality Administration/Management from the Saint Petersburg State University of Engineering and Economics. Alesia attended this institution from 2013 to 2017. In 2018, Alesia pursued a Master's degree in Hospitality Administration/Management at NHL Stenden, where they completed their studies in 2019. Additionally, in November 2017, they obtained an IELTS English level C2 certification from the IELTS Official institution.