Elastic
Adrian Koo is a seasoned Senior Business Systems Analyst specializing in Salesforce, currently with Elastic since March 2022, focusing on enhancing features for the Support Engineering and Customer Success teams. Prior experience includes roles at Amazon, where Adrian held positions as an Application Analyst II and Business Systems Analyst, contributing to the expansion of onboarding services and optimizing system consultations across multiple Salesforce instances. At Shure Incorporated, Adrian implemented a global customer community and developed Salesforce Einstein Bots, significantly improving workflow automation. Earlier at 3M, Adrian managed major Salesforce migrations and enhancements, contributing to productivity improvements in the D-A-CH region. Adrian earned a Bachelor of Science in Business with a focus on Management Information Systems and a Finance Minor from the University of Minnesota's Carlson School of Management. Additionally, Adrian participated in an exchange program at The Hong Kong University of Science and Technology in 2015.
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Elastic
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Elastic (NYSE: ESTC) is a search company. As the creators of the Elastic Stack (Elasticsearch, Kibana, Beats, and Logstash), Elastic builds self-managed and SaaS offerings that make data usable in real time and at scale for use cases like application search, site search, enterprise search, logging, APM, metrics, security, business analytics, and many more.