Katie Lake

Customer Support Manager at EnerSys

Katie Lake has over 17 years of experience at EnerSys, currently serving as the Field Service Administrative Manager for North America, where responsibilities include supporting customers and coordinating field services. Previously, Katie held roles such as National Account Coordinator for Reserve Power and Supervisor of Service Marketing, focusing on customer satisfaction and after-market product development. Prior experience includes work as a Service Delivery Coordinator at XO Communications and as Customer Service Director at Gold's Gym, demonstrating a strong background in customer service and operational management. Katie is a graduate of Muhlenberg High School.

Location

Temple, United States

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EnerSys

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EnerSys is a manufacturer, marketer and distributor of industrial batteries. The Company manufactures, markets and distributes related products, such as chargers, power equipment, outdoor cabinet enclosures and battery accessories, and provides related after-market and customer-support services for industrial batteries. Its segments based on geographic regions consist of Americas, which consists of North and South America; EMEA, which includes Europe, the Middle East and Africa, and Asia, which includes Asia, Australia and Oceania. The Company's product lines include reserve power and motive power products. Its Reserve power products also include thermally managed cabinets and enclosures for electronic equipment and batteries. The Company's motive power products are used to provide power for electric industrial forklifts used in manufacturing, warehousing and other material handling applications. They are used as mining equipment, diesel locomotive starting and other rail equipment.


Employees

5,001-10,000

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