Estia Health Ltd
Damian is a senior healthcare executive, with nearly 30 years’ experience in the private health care sector in Australia and the Middle East, and the last eight years in aged care in Australia. Damian brings a wealth of experience and understanding of the complexities of health care systems, looking at opportunities to improve the customer experience to contribute to business sustainability and growth.
Appointed to the role of Chief Customer Officer in October 2017, Damian is responsible for programs that improve the experience for residents and their families as they navigate the difficult and emotional journey into aged care, to help make the transition as easy as possible.
He leads a team in the areas of hospitality and lifestyle, marketing and communications and client services in building Estia Health’s brand as one of the most respected and preferred aged care providers in the local communities in which it operates.
Damian holds a Bachelor of Optometry (UNSW) and a Master of Business Administration (UTS).
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Estia Health Ltd
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Estia Health Limited is engaged in operating and developing owned and leased residential aged care facilities throughout Australia. The Company's homes offer a range of care services, from providing semi-independent living, to specific and comprehensive care for those with memory or cognitive support needs. The Company offers services, including personal assistance, meals, therapies and lifestyle activities. It offers residents with general activities, such as gardening, reading, movies, music, parties, cultural celebrations, art sessions or daytrips and lifestyle coordinators, and can also cater for many specialist interests. It offers clinical care that includes regular reviews and includes daily medication; pain management program; medical services, such as physiotherapy, pharmacy, podiatry, optometry and dental; specialist dementia care, and personal care. It operates homes in Victoria, South Australia, New South Wales and Queensland.