Heather L.

Heather L. is a seasoned customer success professional with extensive experience in the healthcare and sales sectors. Currently serving as a Customer Success Manager at Exact Sciences since December 2024, Heather L. facilitates health system inquiries and collaborates with cross-functional teams to enhance workflow improvements and customer engagement. Prior roles include Customer Success Specialist at mdxhealth and Exact Sciences, where Heather L. built trust with key accounts and drove customer satisfaction initiatives. Additionally, experience spans sales development and inside sales positions at Advarra, PegEx, and The Douglas Stewart Company, showcasing a strong ability to foster relationships, manage onboarding processes, and achieve sales targets. Heather L. holds a Bachelor of Science in Business Administration and Human Resource Management from Winona State University.