Heather Murphy

Heather Murphy has extensive experience in account management, project coordination, and administrative support, particularly in subscription services and billing processes. Currently serving as a Senior Account Manager at ExploreLearning since June 2010, Heather has held various roles including Team Lead for Order Management and Order Management Specialist. Prior experience includes managing US subscriptions at SNL Financial, where responsibilities encompassed client data quality control, staff management, and the implementation of new software systems. Additional roles include Analysis Project Coordinator at Defense Group Inc., and administrative positions at RAND Corporation and Dewberry, showcasing a strong background in project management, client relations, and office administration. Heather holds a degree from Dickinson College.