Exponential-e Ltd.
Neil Monks is an experienced Client Service Delivery Manager at Exponential-e since May 2018, responsible for managing an assigned customer base and addressing billing requirements in collaboration with various internal stakeholders. Previously, Neil worked at Autoglass as a Windscreen Technician and held multiple roles at Virgin Media Business, including Billing Account Manager and Service Relationship Manager, where responsibilities included enhancing customer satisfaction and ensuring service level delivery. Neil's early career includes positions at T-Mobile (UK) and Barclays Bank, contributing to expertise in customer service and management. Neil's educational background includes attendance at Balby Carr School from 1994 to 1997.
Exponential-e Ltd.
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The technology beating at the heart of your business is undoubtedly fuelling your growth and sustaining your competitive advantage. What you don’t need is the complexity that comes with multiple service providers, multiple and varying service levels and a provider who says no. At Exponential-e, we strive to constantly exceed expectations in innovation and service. And we rarely say no.