JR

Julian Rossy

Head Of Service Excellence at FAIRTIQ

Julian Rossy's work experience includes roles as the Head of Service Excellence at FAIRTIQ, where they oversee customer care, fraud monitoring, support, and customer success management. Julian has also worked as the Lead Asia-Pacific - Business Development at FAIRTIQ and as the Head of Customer Care. Julian has been a Guest Lecturer at the University of St.Gallen and a Leader of Tomorrow at the St. Gallen Symposium. Julian has also held the position of Co-President at Business Game St.Gallen. Julian has experience as a Junior Development Manager at Parsaco Consulting, where they worked on brand development and restaurant openings. Julian has also interned at Voxia Communication SA, where they worked on projects related to market intelligence and customer acquisition. Julian has previously worked as an employee at Pathé and as a ski instructor at the Swiss Ski and Snowboard School.

Julian Rossy's education history includes a Swiss Maturity degree in Economics, Law, and Geography from Gymnase Auguste Piccard, which they completed from 2008 to 2011. Julian then pursued a Bachelor of Business Administration (BBA) degree in Business Administration and Management at the University of St.Gallen from 2011 to 2015. Additionally, they were an International Student at UC Santa Barbara from 2014 to 2015. From 2015 to 2018, Julian completed a Master of Business Administration (M.B.A.) degree in Business Innovation at the University of St.Gallen. Julian also had the opportunity to be a visiting student in Design Thinking (ME310 program) at Stanford University from 2016 to 2017. Moreover, Julian Rossy was an incoming exchange student in the Post Graduate Programme in Management, studying Business Administration and Management, General, at the Indian School of Business in 2017 to 2018.

Links


Org chart


Teams


Offices

This person is not in any offices


FAIRTIQ

FAIRTIQ is an innovative mobile ticketing system that makes travelling on public transport easier than ever before. The app allows users to easily check-in and check-out rather than buying a ticket from the driver, at a TVM or a booking office, with all the hassle that that involves.​ At the end of their journey, users are charged the lowest possible price for the actual journey undertaken - whether it is single or multi-leg, or involving more than one operator. Because of low upfront costs, and high customer satisfaction, FAIRTIQ's app offers the perfect solution for all transport companies regardless of size or type.​ The app uses artificial intelligence based bespoke algorithms drawing on many years of experience in public transport and ticketing to build a highly accurate picture of a user’s journey, making the app very accurate and reliable. Available on Apple iOS and all Android versions, FAIRTIQ’s app can be brought into operation quickly and with minimal disruption, as no on-vehicle or on-station equipment is required.


Industries

Headquarters

Bern, Switzerland

Employees

51-200

Links