Fanatics
Sam W. is a seasoned professional in customer support and community management, currently serving as the Customer Support and Community Manager for Topps Digital at Fanatics, Inc. since January 2022. With previous experience as the Topps Digital Customer Support Manager and a strong background in customer service and social media management at High 5 Games, Sam has consistently improved customer satisfaction metrics and developed effective support processes. Sam has also held various roles in public relations, marketing, and event coordination across several organizations, including Pamal Broadcasting and Peoples First Insurance Services, while earning a Bachelor of Arts in Public Relations and Psychology and an MBA from Mount Saint Mary College.
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Fanatics
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Fanatics is a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with over 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, over 5,000 athletes and celebrities, and over 250 exclusive athletes; and over 2,000 retail locations, including our Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.