Fidel API
Christian Fakana has a diverse work experience in customer support and technical roles. Christian started their career at Infusionsoft as an Infusionsoft Success Coach in 2012. Christian later joined Pole Star Space Applications in 2013 as a Customer Support Representative and eventually became a Customer Support Team Lead in 2018. In 2019, they joined Trax Retail as a Technical Support Specialist, providing support for the EMEA region. Christian also took on the role of Support Specialist during their time at Trax Retail. Currently, they are employed at Fidel API as a Customer Advocate starting in 2021.
Christian Fakana obtained a Bachelor of Science (BSc) Hons degree in Business Information Technology from London South Bank University. Christian completed their education in the field of Information Technology from 2005 to 2009.
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Fidel API
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Fidel API is a global financial infrastructure platform that enables developers to build programmable experiences at the moment a transaction occurs on any payment card. Its tools are transforming how merchants and users interact by powering real-time, event-driven engagements, best-in-class loyalty and rewards programs and revolutionizingprocesses from reimbursements to expense management.Fidel API is trusted by start-ups through global enterprises including Google, British Airways, TopCashback, Perkbox, Royal Bank of Canada, and Blackhawk Networks, and is supported by the world’s largest card networks, including Visa, Mastercard and American Express.Founded in 2018, Fidel API is headquartered in London, with offices in Lisbon, New York, and remote employees globally. Fidel API is backed by investors including Nyca Partners, QED Investors, Citi Ventures, RBC Capital and Commerce Ventures.