Ayelet Ben Shlomo

Ayelet Ben Shlomo is an experienced professional in customer service and product management, currently serving as a Customer Service Support Manager at Finastra since May 2021, leading a team focused on advanced issue resolution. Prior to this role, Ayelet worked as a Product Adoption Consultant and Product Manager at Finastra from 2015 to April 2020, overseeing the entire product life cycle and facilitating customer onboarding. Ayelet's career includes experience as a Business Analyst and Training Manager at Fundtech, where responsibilities included gathering customer requirements and developing training programs, along with a role as Implementation & Support at SintecMedia, managing large-scale project lifecycles. Ayelet holds a Bachelor’s degree in Communication and Business Administration from The College of Management Academic Studies and completed a course in Digital Marketing and Social Media Management in 2019.