TransPennine Express
Benjamin McGowan is an experienced professional with a background in the transportation and aviation industries. Currently serving as a Conductor Instructor and Onboard Operational Interface Manager for TransPennine Express since December 2021, Benjamin oversees the training and management of new conductors, ensuring compliance with safety regulations and high standards of customer service. Prior experience includes roles as Permanent and Seasonal Cabin Crew with Jet2.com and Jet2holidays, where responsibilities encompassed passenger safety and satisfaction, as well as assisting and mentoring staff. Additional experience includes positions as an Infection Prevention & Compliance Officer at NHS Test & Trace, Night Auditor & Receptionist at Crowne Plaza Hotels, and leadership roles in student services at The City of Liverpool College. Benjamin holds a degree in Aviation and Travel Operations.
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TransPennine Express
We are an intercity rail provider with a vision to Take the North Further. We are delivering an investment of over £500m that will transform travel and customer experience across the North and into Scotland. This includes the introduction of 220 brand new state of the art Nova carriages, providing new routes, services and will increase capacity by over 80 per cent on a seven day a week timetable. Our network is: · North TransPennine - including Newcastle to Manchester Airport, Redcar/Middlesbrough to Manchester Airport, Scarborough to Liverpool, Edinburgh to Liverpool and Hull to Manchester Piccadilly · South TransPennine from Cleethorpes via Doncaster and Sheffield to Manchester Airport · North West and Scotland – from Liverpool and Manchester Airport to Preston, Oxenholme, Carlisle, Penrith, Edinburgh and Glasgow. Destinations served by TransPennine Express include Newcastle, Middlesbrough, Darlington, Northallerton, Thirsk, York, Malton, Scarborough, Hull, Selby, Leeds, Huddersfield, Cleethorpes, Grimsby, Scunthorpe, Meadowhall, Doncaster, Sheffield, Edinburgh, Glasgow, Carlisle, Lancaster, Preston, Redcar, Morpeth, Manchester, Manchester Airport and Liverpool.