Firstup
Rob Baker currently serves as the VP of Digital Services and Support at Firstup, overseeing the digital employee experience for organizations by automating communication workflows and delivering insights. Previously, Rob held various roles at Dynamic Signal, where achievements included building a global support team and driving substantial revenue through technical services. Rob has also contributed to the success of companies such as Greenhouse Software and Akamai Technologies, where Rob implemented industry best practices and managed diverse teams in customer support and product management. Rob's foundational experience stems from early roles at Netli Inc., Blue Titan Software, and Sun Microsystems, where Rob developed technical solutions and support initiatives, ultimately earning a BS in Computer Science from Syracuse University.
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Firstup
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Firstup is redefining the digital employee experience to put people first and lift companies up. They make communication solutions that build authentic engagement and create a two-way conversation between employees and companies.